Assessment

How long does it take for a person to make a judgement about you:

If you are attending an event or a meeting, what should you do before?

When should you hand out business cards at a meeting?

How much importance is placed on body language in communication:

Standing with your arms crossed when you are talking to someone is acceptable:

Referring to the Body Language Triangle, what emotions do ‘Closed Positions’ represent:

Referring to the Body Language Triangle, what emotions do ‘Open Positions’ represent:

Referring to the Body Language Triangle, what emotions do ‘Wide Open Positions’ represent:

You will know that you have successfully built rapport with someone when they:

Is it alright to remain seated when being introduced to someone?

If you are attending a meeting, what should you confirm ahead of time?

When doing business in different countries, your business counterparts should follow your rules and style of doing business.

What should you do with your cellphone when in social situations?

If you’re left handed, it is acceptable to use your left hand during handshakes?

At an event how many Hors d'oeuvres (snacks) are you allowed on your side plate at any given time?

How will you make sure you are sending clear cut, polite and professional emails?

What is an elevator pitch?

The first thing you do when making a phone call is:

What is the correct greeting over email?

Select the 7 unacceptable small talk topics: