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Frequently Asked Questions

Answer all of your questions


You simply choose the course you are interested in, click on the ‘buy now’ button, follow the prompts to payment and once payment is successful you will be able to access your course immediately.

Our courses are built to run at your own pace. Anywhere from a few days to a few months – it’s all dependent on your free time!

Yes, upon completion of your course, you will receive a Certificate of Completion that you can add to your CV. 

All learning materials are provided for once you purchase the course. You will receive videos, downloadable scripts and all your quizzes will be completed online. So you simply need a computer device and a solid internet connection to start learning.

Your course is available to access immediately after you’ve completed the payment and sign-up process.


You need to achieve a 75% or above average for each of your quizzes before you can move on to the next chapter. Your next course chapter will only be unlocked when you achieve a 75% pass mark for your quiz or above.  You may not access the next chapter until you have completed and passed the previous chapter.

And as with any form of learning, self-discipline is key to getting the most out of the experience. Especially since our courses are self-paced, it is important to establish a set schedule for completing your courses.

You email with the problem you’re experiencing plus a contact and one of our speedy consultants will get back to you.

You will have a phone call between you and your facilitator to discuss your reasons and should your concerns be valid, you will receive a full discount, all your money back:)

Please send an email to and one of our consultants will contact you back.  Please share your name, background and course profile. Please share any marketing material you have for the course to give the HURU consultant as much information about your course as possible. We look forward to hearing from you.

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