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Pre-Assessment

Post-Assessment

 

Welcome to your Post-Assessment quiz for your Business Etiquette training.

 

Please kindly click on the ‘Start Quiz’ button below to proceed with completing this quiz.

 

Some questions require more than 1 answer in order to be correct.

 

Good Luck!

 

Welcome to your Assessment

1. 
How long does it take for a person to make a judgement about you:

2. 
If you are attending an event or a meeting, what should you do before?

3. 
When should you hand out business cards at a meeting?

4. 
How much importance is placed on body language in communication:

5. 
Standing with your arms crossed when you are talking to someone is acceptable:

6. 
Referring to the Body Language Triangle, what emotions do ‘Closed Positions’ represent:

7. 
Referring to the Body Language Triangle, what emotions do ‘Open Positions’ represent:

8. 
Referring to the Body Language Triangle, what emotions do ‘Wide Open Positions’ represent:

9. 
You will know that you have successfully built rapport with someone when they:

10. 
Is it alright to remain seated when being introduced to someone?

11. 
If you are attending a meeting, what should you confirm ahead of time?

12. 
When doing business in different countries, your business counterparts should follow your rules and style of doing business.

13. 
What should you do with your cellphone when in social situations?

14. 
If you’re left handed, it is acceptable to use your left hand during handshakes?

15. 
At an event how many Hors d'oeuvres (snacks) are you allowed on your side plate at any given time?

16. 
How will you make sure you are sending clear cut, polite and professional emails?

17. 
What is an elevator pitch?

18. 
The first thing you do when making a phone call is:

19. 
What is the correct greeting over email?

20. 
Select the 7 unacceptable small talk topics:

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Courtenay Kleu

Hey there!
I was born a chronically shy child in South Africa. Whats pretty crazy (and interesting), as a result of my shyness, I was perceived as stupid and incapable of keeping up with my class mates. Tests showed differently and my intelligence and learning capabilities were, in fact, intact. I suppose this was the first lesson I learnt in life and hopefully you will learn it sooner rather than later, ‘You don’t have the privilege of being shy because people will perceive you as incapable and often overlook you for positions’.
Now I spend my days and my passion helping people develop their strategic social skills to help them lead happier and more effective lives.

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